Product · Pipeline management
Every deal visible. Every deal moving.
FirstHour CRM keeps your whole pipeline on one live board, flags the deals that have gone quiet and makes sure each one leaves every conversation with a clear next step.
- Every deal has a next step
- Stages shaped to your process
- Forecast you can explain
Q4 New business
8 open deals · updated live
- Weighted
- $202k
- Needs attention
- 2
Qualify 2
$60kDiscover 2
$73kPropose 2
$206kNegotiate 1
$64kWon 1
$27kThe next-step rule
A deal without a next step is just a hope.
Pipeline reviews go wrong when nobody knows what happens next. FirstHour makes the next step part of the deal itself, so your Monday review starts with the deals that actually need you.
Next steps are required, not optional
A deal cannot sit in an open stage without a dated next step. Reps see the gap the moment they save.
Quiet deals surface on their own
Set how long silence is acceptable per stage. Anything past it moves to the top of the review list.
Agents draft the follow-up
For flagged deals, FirstHour suggests the next step from recent emails and calls. One click to accept.
Monday pipeline review
Sorted by attention
- No next step
Brightwater Foods
Nothing scheduled
- Gone quiet
Pinecrest Schools
Last touch 14 days ago
- On track
Atlas Freight
Legal redlines back · Thu
- Due today
Halden Clinics
Send ROI summary
- On track
Meridian Credit Union
Security review call · Fri
Stage gates
Stages that mean the same thing to everyone.
Define what must be true before a deal moves forward. Your team gets a short checklist, your forecast gets stages it can trust. Try it below.
Exit criteria for Discover
1/4 complete
Forecasting
A forecast you can explain line by line.
Each stage carries a probability you set. FirstHour weights every open deal against it, so the number in the board meeting traces straight back to real deals, not a spreadsheet someone updated on Friday.
| Stage | Pipeline | Probability | Weighted |
|---|---|---|---|
| Qualify | $60k | 10% | $6k |
| Discover | $73k | 25% | $18k |
| Propose | $206k | 50% | $103k |
| Negotiate | $64k | 75% | $48k |
| Won | $27k | 100% | $27k |
Questions about pipeline
Can we run more than one pipeline?
Yes. Create separate pipelines for new business, renewals, partners or any other motion, each with its own stages, gates and probabilities.
Can we rename or reorder stages later?
Any time. Existing deals keep their history, and reports update to reflect the new stage structure.
How does FirstHour decide a deal has gone quiet?
You set a silence threshold for each stage. When no email, call or meeting is logged within it, the deal is flagged for review.
Do suggested next steps change deals automatically?
No. Suggestions are drafts. Nothing is added to a deal until someone on your team accepts it.
Walk into every pipeline review knowing what happens next.
Try FirstHour CRM free for 30 days. Import your deals and see your pipeline live in minutes.